Contact Us

We’re here to help — gently, kindly, and with care.

Have a question about your order? Want to say hello?
We’d love to hear from you.

You can reach us at:

Email: hello@lulatail.com
Photo submissions: After placing an order, please send your pet’s photos via reply to our confirmation email, or directly to hello@lulatail.com.

Response Time

We respond to all messages within 24–48 hours (Monday–Friday).
Thank you for your patience — we’re a small team crafting each piece with love.